User Agreement

to conclude a contract for the performance of work

Edition dated: January 01, 2024

The present Public Offer (hereinafter referred to as the “Offer”) constitutes the official proposal of the web resource https://www.unlock.center – UNLOCK.CENTER (hereinafter referred to as the “Contractor”) to perform the Works described in this Offer. It is addressed to legally capable individuals as well as persons acting on behalf of sole proprietors and legal entities who have accepted (acceded to) this proposal under the terms set forth below.

In accordance with Clause 2 of Article 437 of the Civil Code of the Russian Federation, this document is a public offer. In the event of acceptance of the stated terms and payment for the Contractor’s Works, the person who has accepted the Offer shall be deemed the Customer. Pursuant to Clause 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the Offer is equivalent to the conclusion of a Contract under the terms set forth in this Offer, which is unconditionally accepted by the Parties.

The Parties confirm that they have the necessary rights and legal capacity to enter into and perform this Offer and provide mutual guarantees in this respect.

1. DEFINITIONS AND TERMS

1. General Provisions

1.1. For the purposes of this Offer, the terms listed below shall have the following meanings:

  • “Offer” — the Contractor’s proposal to enter into a Contract, addressed to an indefinite number of persons.

  • “Acceptance of the Offer” — full and unconditional acceptance of the Offer by the Customer through 100% prepayment for the Works. Upon Acceptance of the Offer, the Contract is deemed concluded.

  • “Website” — the web resource https://www.unlock.center, used by the Contractor under ownership rights.

  • “Works” — remotely performed works by the Contractor, including iCloud unlocking, carrier unlocking, Xiaomi Mi Account unlocking, and other services described in this Offer and specified on the Website.

  • “Order” — a request (application) submitted by the Customer in accordance with the terms of this Offer, representing the Customer’s free and independent will to purchase the Works for personal, non-commercial purposes in accordance with the Contractor’s current Tariffs.

  • “Customer” — the person who has accepted the Offer under the conditions set forth herein.

  • “Contractor” — the web resource https://www.unlock.center.

  • “Parties” — the Customer and the Contractor when mentioned together.

  • “Contract” — the contract for the performance of Works, concluded between the Contractor and the Customer through the Customer’s Acceptance of this Offer.

  • “Tariff” — the fee established by the Contractor for the performed Works.

1.2. Terms not defined in Clause 1.1 of this Offer may also be used herein. In such cases, the interpretation of the term shall be made in accordance with the text of this Offer. In the absence of an unambiguous interpretation in the text of the Offer, the term shall be interpreted: primarily — according to the Contractor’s Website, and secondarily — in accordance with its generally accepted meaning.

2. SUBJECT AND ACCEPTANCE OF THE OFFER

2. Subject of the Offer

2.1. The Contractor undertakes to perform the Works using its own resources and to deliver the result to the Customer, and the Customer undertakes to accept the result and pay for it in the manner and under the conditions provided for in this Offer and the Contractor’s current tariffs.

2.2. The list of specific Works, their scope, deadlines, cost, and other conditions shall be agreed upon between the Contractor and the Customer after placing an order on the Website or confirming it via messengers (Telegram, VK).

2.3. The Customer’s payment of 100% prepayment for the Works shall be deemed Acceptance of this Offer.

2.4. The Customer’s use of the Website (including visiting its sections, using its functions, placing an order, or requesting a callback via the Website form or through messengers WhatsApp, Telegram, VK) shall constitute full and unconditional acceptance of the terms of this Offer.

2.5. By accepting this Offer, the Customer confirms that:

2.5.1. all data provided by them is submitted voluntarily;

2.5.2. the data is transmitted to the Contractor electronically via the Internet;

2.5.3. the data is used by the Contractor exclusively for the purposes provided for in this Offer;

2.5.4. consent to the processing of personal data is granted indefinitely and may be withdrawn by submitting a written notice to the Contractor.

2.6. This Offer does not require signing or affixing seals by the Parties and has full legal force.

2.7. The Contract concluded by acceptance of this Offer shall serve as an act of delivery and acceptance of the completed Works. The signing of separate acts is not required. Acceptance of the Works shall be carried out in accordance with Clause 5.10 of this Offer.


3. FINANCIAL CONDITIONS

3. Price and Payment Procedure

3.1. The price of the Works is determined according to the Contractor’s current tariffs published on the Website.

3.2. The Contractor has the right to change tariff rates at any time. New prices take effect from the date of their publication on the Website. The tariff already paid by the Customer is not subject to change or recalculation (either upward or downward).

3.3. After registering and logging into the Personal Account, the Customer replenishes their balance using available payment systems or by transfer to a Sberbank bank card. The minimum balance top-up amount is 10 USDT.

3.4. The Customer independently selects and uses the payment method. The Contractor is not responsible for the security, confidentiality, or other terms of use of the payment systems chosen by the Customer.

3.5. When paying for Works through the Website, funds are converted into credits, which are credited to the Customer’s balance in the Personal Account and used to pay for the Works.

3.6. To obtain the most favorable price, the Customer is advised to regularly purchase Works from the Contractor, becoming a regular client.

3.7. All Customers by default receive “Reseller” status. When replenishing the balance by more than 1000 USDT, the Customer is assigned “VIP” status.

3.8. The Customer has the right to request a refund if the Service has not been provided.

3.9. Refunds are possible only for unused funds remaining on the Customer’s balance.

3.10. A 10% commission of the refund amount is withheld to cover operating expenses.

3.11. Refunds are made using the same method by which the balance was replenished.

3.12. Refunds are not provided:

  • - for Works already completed by the Contractor (e.g., unlocked devices);

  • - if similar Works were completed by another contractor during the processing of the Customer’s order by the Contractor;

  • - in cases of repeated device lock by a carrier due to insurance fraud or other illegal activities.

4. REGISTRATION ON THE WEBSITE

4. Registration and Personal Account

4.1. Customer registration on the Website is mandatory when placing an Order through the Website. When placing an Order via messengers (Telegram, VK), registration is not required.

4.2. Placing an Order and registering on the Website are not possible without the Customer’s consent to the terms of this Offer.

4.3. The Customer guarantees to the Contractor that they have reached the legal age required by law to accept the Offer and have the necessary authority to use the Website’s functionality and the results of the Works.

4.4. When registering on the Website, the Customer must provide the Contractor with accurate and up-to-date information to create the Personal Account, including: first name, last name, email address, phone number, username (login), as well as links to social media accounts.

4.5. The username (login) and password are the necessary and sufficient data for the Customer’s authorization and access to the Website.

4.6. The Customer may not transfer their login and password to third parties and is fully responsible for their security, independently choosing the method of storage.

4.7. Any actions performed using the Customer’s login and password shall be deemed the actions of the Customer.

4.8. In case of unauthorized access to the Personal Account, login and/or password, as well as in case of their distribution, the Customer must immediately change the password in the Personal Account.

4.9. The Customer is responsible for the accuracy, completeness, and compliance with the legislation of the Russian Federation of the information provided to the Contractor during registration and while using the Website.

4.10. The Customer is obliged to update the provided information in a timely manner.

4.11. The Contractor processes the Customer’s personal data in accordance with the legislation of the Russian Federation and the Privacy Policy published at: https://www.unlock.center/privacy.

5. ORDER, TERMS AND PROCEDURE OF WORK

5.1. The Customer, after registering on the Site, having familiarized himself with the description of the Works, their price and deadlines, independently creates an Order through the appropriate web interface of the Site by clicking the appropriate buttons or contacts the Contractor with the Order through the messengers WhatsApp, Telegram, VK.

5.2. The Order is sent to the Service automatically after it is placed by the Customer. The date of placing an Order is the date of its registration through the Service.

5.3. The order from the Website is transferred to the Contractor automatically. After placing an Order, the Customer must wait for its processing by the Contractor.

5.4. The deadlines for each type of Work are indicated on the Website and may vary from 7 (seven) to 60 (sixty) working days from the date of placing the Order, 100% prepayment of the Work by the Customer and the provision by the Customer of complete and correct data related to the performance of the Work.

5.5. In some cases, the Contractor has the right to delay the deadline for completing the Order, which he notifies the Customer about and which does not constitute a violation of this Offer.

5.6. The Contractor is not responsible for the content and accuracy of the information provided by the Customer when placing the Order. The Customer assumes full responsibility for providing incorrect data, which made it impossible for the Contractor to properly perform the Work under this Offer.

5.7. After placing an Order, the Contractor has no possibility of canceling it, because the Order is under processing or execution by the Contractor, except in cases until the Contractor completes or independently rejects the Order.

5.8. The work is performed by the Contractor remotely.

5.9. In order to perform the Work, the Contractor has the right to involve co-executors and/or third parties at his own discretion without notifying the Customer. At the same time, the Contractor undertakes to ensure that the co-executors / third parties comply with the terms of the Offer and is responsible to the Customer for their actions (inaction).

5.10. The Contractor is considered to have fulfilled its obligations under this Offer from the moment the result of the Work is provided to the Customer. The Services are considered to be performed properly and in full if, within 3 (three) days from the date of completion of the Work and receipt by the Customer of their result, they have not submitted a claim to the Contractor. If the Customer does not receive the result of the Work or does not perform the Work efficiently (for example, an incorrect unlock code was received, the iPhone was not unlocked, etc.), the Customer is obliged to send the Contractor a claim by e-mail [email protected] . In case of non-receipt of a claim from the Customer within the specified period, the act of acceptance of the Work is considered signed, and the Work is performed efficiently and in due time. After the expiration of the specified period, the Customer has no right to make claims to the Contractor.

6. RIGHTS AND OBLIGATIONS OF THE PARTIES

6.1. The Contractor undertakes to:

6.1.1. Perform Work at an appropriate professional level.

6.1.2. Provide the Customer with information about the execution of the Order.

6.1.3. To provide consultations on issues arising from the Customer in connection with the performance of Work.

6.1.4. In case of impossibility or inexpediency of carrying out the Work, inform the Customer about it.

6.1.5. Process and store the Customer's personal data provided to the Contractor and ensure their confidentiality in accordance with the procedure established by applicable law.

6.1.6. To carry out the current management of the Site, independently determine its structure, appearance and other elements.

6.2. The Contractor has the right to:

6.2.1. To refuse to perform Work or suspend the performance of Work if the Customer does not properly fulfill his obligations under the Offer, provides the Contractor with deliberately false information.

6.2.2. Independently determine the ways of performing the Work.

6.2.3. To change the terms of this Offer, prices for Works posted on the Website.

6.3. The Customer is obliged to:

6.3.1. Provide the information necessary to identify the Customer and sufficient to perform the Work.

6.3.2. Accept the result of the Work performed within the time period specified in clause 5.8. of the Offer.

6.3.3. Pay for the Work in accordance with the conditions provided for in this Offer.

6.3.4. When working with the Site, do not violate the current legislation of the Russian Federation.

6.3.5. Not to use the Site for illegal purposes.

6.3.6. Regularly review the current content of this Offer posted on the Website.

6.3.7. Not to disseminate information that could harm the Contractor.

6.3.8. Comply with the provisions of the current legislation and this Offer.

6.4. The Customer has the right:

6.4.1. Access to the Site at any time, except for the time of preventive maintenance and failures that do not depend on the will of the Contractor.

6.4.2. Use the Site within its functionality and under the conditions set forth in this Offer.

7. TERMS OF USE OF THE SITE. EXCLUSIVE RIGHTS

7.1. Any illegal use of this Website, the information posted on it and other materials is prohibited.

7.2. All objects of the Site, including design elements, text, graphics, other objects, as well as any content posted on the Site, are objects of the exclusive rights of the Contractor.

7.3. The use of materials by the Customer, as well as any content for personal, non-commercial purposes, is possible provided that all copyright and trademark marks are preserved and the relevant object is preserved unchanged.

8. RESPONSIBILITY OF THE PARTIES

8.1. For non-fulfillment or improper fulfillment of obligations provided for in these Offers, the Parties are responsible in accordance with the procedure provided for by applicable law.

8.2. The Customer is personally responsible for checking this Offer for any changes in it.

8.3. The Contractor does not force the Customer in any way, does not insist on doing any actions.

8.4. The Customer acknowledges and agrees that:

8.4.1. He creates an Order on a voluntary basis, pays for the Work in order to obtain the result of the Work.

8.4.2. He is responsible for his actions committed on the Site.

8.4.3. The works purchased by the Customer are provided on an "as is" basis. At the same time, the Contractor is not responsible in any form for the inconsistency of the result of the Services with the goals, objectives, ideas or desires of the Customer.

8.4.4. Actions and messages received from the Contractor are not a call to action and a call to use.

8.4.5. Nothing in this Offer can guarantee for the Customer the full satisfaction of his interests and needs related to the purchase of Works.

8.4.6. The Contractor is not responsible for the content and accuracy of the information provided by the Customer when placing the Order, during the execution of the Work. The Customer assumes full responsibility for providing incorrect information about himself, which made it impossible for the Contractor to properly execute this Offer.

8.5. The Contractor is not responsible for:

8.5.1. Financial losses and expenses caused by the actions/omissions of third parties and/or incurred during or after the execution of the Work.

8.5.2. Risks, actions/omissions of the Customer.

8.5.3. Failure to receive the result of the Work by the Customer for reasons beyond the control of the Contractor.

8.5.4. If the Customer's expectations about the consumer properties of the Work were not justified.

8.5.5. Cases when the Customer specified an incorrect serial number or IMEI of the device.

8.5.6. For partial or complete non-fulfillment of obligations to the Customer, if they are the result of force majeure.

8.5.7. For non-operation of the Site due to hosting problems, ddos attacks on the Site or hosting, and other reasons beyond the control of the Contractor.

9. DISPUTE RESOLUTION PROCEDURE

9.1. All disputes, disagreements and claims of the Parties will seek to resolve through negotiations. The Party who has claims and/or disagreements sends a message to the other Party indicating the claims and/or disagreements that have arisen.

9.2. The message is sent by the Buyer by e-mail to the address [email protected] . The message must contain the essence of the claim, evidence confirming the claim.

9.3. Within 10 (ten) days from the date of receipt of the message, the Party that received it is obliged to send a response to this message.

10. FINAL PROVISIONS

  • 10.1. The Offer is valid until the Customer or Contractor fulfills their obligations in full.

  • 10.2. In case of withdrawal of this Offer during its validity period, this Offer is considered terminated from the moment of withdrawal. The review is carried out by posting relevant information on the Website.

  • 10.3. The Contractor reserves the right to unilaterally amend this Offer. The changes come into force from the moment of publication, unless another period is separately agreed.

  • 10.4. The Contractor has the right to assign or in any other way transfer its rights and obligations arising from its relationship with the Customer to third parties. Written notification of the Customer about these facts is not required.

  • 10.5. The Site may be temporarily partially or completely unavailable due to preventive maintenance, other work or for any other technical reasons. The Technical service of the Site has the right to periodically carry out the necessary preventive or other work with or without prior notification to the Customer.

  • 10.6. The Parties recognize the legal force of notifications and messages sent by the Contractor to the Customer's address, the postal addresses and e-mail addresses indicated by him when placing the Order. In case of disagreement on the establishment of the time of dispatch, receipt of messages, and their contents, the Parties agreed to consider the data obtained using the Contractor's technical means reliable and final to resolve differences between the Parties.

  • 10.7. The provisions of Russian legislation apply to the relations between the Parties.

  • 10.8. The court's recognition of the invalidity of any provision of this Offer does not entail the invalidity of the remaining provisions.